Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our emails, register for access to the Services, or use certain Services.
Contact Information: Upon registration to our Services, we may obtain the following information through use of the Services: Name, Email Address, Mailing Address, Phone Number, Business Website, Time Zone. Additional information is collected later, if provided: Meeting Locations, API Credentials, SMS Credentials, and Email Credentials. If you enable the Search Engine Profile Information, the following information will be collected and shared via the DJ search engine and available publicly to site visitors: Company Name, Company Description, Geographic Location Served, Equipment Description, Services Offered, Other details entered into the profile field, Experience Level, Interactivity level. Putting contact information in the actual search engine profile is discouraged and you do so at your own peril. SMS Address, Photos, Posts on Networking Websites, PayPal Subscription Email.
Additionally, Personal Data you enter regarding your Employees, Clients, Vendors, Venues, and Contact Manager that is stored within the Service may include, but is not limited to, the following: Name, Stage Name, Profile Image URL, Emergency Contact, Email Address, Skype, Home Phone, Mobile Phone, Work Phone, Fax Number, Address, Biography, Notes Fields, Anniversary Date, Birthday, Employment Type, Employment Category, Start Date, Pay Rate/Wages and notes, ID Number, Year Began Profession, Number of Events Experience, Event Type Experience, Username, Password, SMTP Credentials, Logon Cookie ID, Email from wording, Email Signature, Custom Employee Fields, API Credentials, Billing Information.
Our Server Logs: Both non-identifiable data and identifiable data will be tracked. Logins are tracked by account username. Your logins are tracked by IP address. The server logs your visits to the Site, including your IP address, browser information, cookie content, page requested, and form submissions.
Site Support Forum: Information you share on the Essex Events forum is at your discretion. If you choose to complete the company profile for your forum account, that information may be visible to other forum visitors. The support forum is the only available to those users who have registered for a forum account.
Other Information: Non-Identifiable Data: When you interact with Essex Events through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Essex Events may store such information itself or such information may be included in databases owned and maintained by Essex Events affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. Uses of such non-identifiable information may be used for, but not limited to, the Most Requested Songs list, Availability Checks, and Date Popularity. It is important to note that no Personal Data is available or used in this process. In operating the Services, we may use a technology called "cookies."
Location Information: Our Service and third parties that are integrated into our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service.
Our Use of Your Personal Data and Other Information
Our Disclosure of Your Personal Data and Other Information
Essex Events is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. You can expose your contact information to your own clients by allowing them access to their event planner account. However, you must manually do this by supplying them with a username and password for their account. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Agents, Consultants and Related Third Parties: Essex Events, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, emailing information, calendar sharing, and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These include but are not limited to the following: Mail Chimp, Payment Gateways (PayPal, Stripe, Square, Authorize.net), Google, Email Providers, Calendaring Applications.
Legal Requirements: Essex Events may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Essex Events, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Essex Events takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Essex Events via the Internet.
Access to Information; Contacting Essex Events
To keep your Personal Data accurate, current, and complete for yourself, your clients, your employees, or contacts you should update this via your Essex Events account which is password protected. You have the option to run reports pertaining to specific information regarding individuals should you need to provide them with the information stored about them, additional assistance for request to access information that we hold about them, should be done via the account holder who can request this information from Essex Events directly. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. We will endeavour to process your request to update personal information within 14 days. The first request is free of charge, subsequent requests to update your personal information may be charged if they are excessive or manifestly unfounded. We reserve the right to refuse a request. If we refuse a request, we will notify you in writing with our reasons why. You then have the right to complain to the supervisory authority, you must do this without undue delay. You can refuse or charge for requests that are manifestly unfounded or excessive. Should you need further assistance with any requests you receive pertaining to personal information stored regarding an individual is free of charge.